Shipping Policy

Delivery Estimates

Delivery rates and times are based on your location, using either zip code or distance (miles) from our production facility. While we strive to deliver your cookies with punctuality, occasional delays may occur due to weather or unforeseen circumstances. Local delivery is available only within a 20-mile radius of our kitchen location.

Shipment processing times

All nationwide orders are prepared and shipped Monday through Thursday.

Orders are not shipped on Fridays or weekends to ensure your cookies arrive at their freshest and most magical. During periods of high demand, shipment may be delayed by a few days — if there is a significant delay, we will notify you via email.

Shipping rates

Shipping charges for your Orders are calculated based on weight, dimensions, and location and will be displayed at checkout.

Standard Shipping: Complimentary on all orders. No minimum purchase required.
(Estimated 3–7 business days, depending on destination.)

Express Shipping: Faster delivery options available at checkout.

*Delivery times vary depending on the shipping service selected and the destination. Estimated transit times will
appear at checkout for each express option. Delivery delays may occasionally occur.

We currently do not offer international shipping. At this time, orders can only be placed and delivered within the United States. We appreciate your interest in Grimmsbrook and look forward to expanding our shipping capabilities in the future. 

www.grimmsbrook.com does not ship to addresses in U.S. Territories, and APO/FPO/DPO addresses.

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

www.grimmsbrook.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)